Lanahs Coop

Making Orders:

I have the right to refuse orders. They are not first come, first serve. Fill out the order form thoroughly and carefully. If you miss out on telling me a detail, please make sure to amend it ASAP and inform me before you send payment. It is your responsibility to provide me the details that I will need to do a successful job.

Payment:

The commission must be paid in full via PayPal before I start on the order. No eChecks. Either transfer the funds from your bank to your PayPal or use the existing balance to pay the cost of the order.

Works in progress (WIP).

After I'm done with the sketching I'll send out an WIP to you for approval. They are .png images and will be uploaded in my Sta.sh folder. This is your chance to tell me what you want changed: expressions, details, etc. Please don't be shy if something really doesn't sit well with you. I do my best to capture the character's personality but sometimes I do make mistakes, especially if it wasn't clear from the order.

Changes to final image:

I will only make changes to the final piece if it was an error on my part (i.e. I missed a detail that you had provided in the order).

If it's a change you want and I did not have clear, obvious information when you ordered the art, I will not make the changes unless additional fees are paid (exact amount to be determined, depending on the scale of the change). The responsibility is on you to ensure your order contains the details you want me to follow. I will not redraw commissions unless payment is sent for a second order.

 

Use of my art.

Commissioned pieces are for private use only by the commissioner. You can use it for banners, graphics, personal prints, desktop wallpapers etc, but you cannot use it for any profit. This means my art should not appear on any product that is sold. 

 

If I find that you use it for profit, then I will not accept your commissions in the future. Commissioners are also allowed to upload the art where they wish, provided my signature is not removed and a link is provided back to my dA page Lanahx3 OR the page of the original upload OR credit as Lanahx3 @ deviantart. If you are reuploading my art, please upload a watermarked version if it is for public galleries

 

Rights to the art.

The rights to the art remain with me. I am the creator of the art and you only have the rights to your character and the usage of the unwatermarked art. If you are selling your character rights (and art of that character) to another person, you cannot charge them more money than you paid me for the rights to the unwatermarked commissioned art I did for you.

Private commissions.

If you request the commission to be private (I cannot upload it to my gallery on dA or other sites) then the price will be 1.25x regular price. This is because I lose out on my chance to display my current skills for potential customers. Normally I own all rights to the artworks to showcase in my portfolios. You cannot use my art on any product that you sell.

You also cannot upload it to your dA/Tumblr either (no public access). 

It is okay for you to upload watermarked versions to personal picture albums such as photobucket, weebly, toyhou.se, etc, but please credit me as 'Lanahx3' in the title/description of the upload.

Refund policy.

The amount of money that can be returned depends on how far I have gone on the commission at the time of refund request. Please note, refunds will not return PayPal fee amounts back to you, so you may receive 3-5% less than the original amount you had sent. Percentages returned are based on the amount of money I received (meaning: amount you sent - paypal fees = amount I received; I calculate refunds from the final amount)

not started: 100% of the money
sketch: 60% of the amount + sketch is sent
line art: 30% of the amount + line art is sent
completed art: no refunds
 

By commissioning me, it means you have read and accepted all the terms outlined above.
You will adhere to the policy of using the art for personal, non-profit purposes and provide all image credits to me, Lanahx3